Friday, 22 July 2016

About CBS

 CBS is an acronym of Core Banking Solutions.Core banking solutions is a jargon used in banking circles. The advancement in technology, especially Internet and information technology has led to new ways of doing business  in banking. These technologies have reduced manual work in banks and increasing efficiency. The platform where  communication technology and information technology are merged to suit core needs of banking is known as core banking  solutions. Here, computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of computer networks based on telephones, satellite and the internet.
CBS enables Customers to operate their accounts, and avail banking services from any branch 
of the  Bank on CBS network, regardless of where he maintains his account. The customer is no more the customer  of a Branch. He becomes the Bank’s Customer. CBS is a step towards enhancing customer convenience through  Anywhere and Anytime Banking.

Some of the services offered by CBS enabled branch located anywhere in the world are:

To make enquiries about the balance; debit or credit entries in the account.
To obtain cash payment out of his account by tendering a cheque.
To deposit a cheque for credit into his account.
To deposit cash into the account.
To deposit cheques / cash into account of some other person who has account in a CBS branch.
To get statement of account.
To obtain Demand Drafts or Banker’s Cheques from any branch on CBS – amount shall be online debited to his account.

Thus  A CBS branch is like a Sales & Service Delivery Center where back office processes are handled through technology at  some other site, called Data Center. As a result Branch, therefore, has more time for serving customers. This improves the quality and efficiency of the services rendered and the customer is directly benefited by way of satisfying and happy banking experience.

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